Our Commitment to Customers
POCHA online store is designed to make your experience as simple and enjoyable as possible, while allowing maximum security and privacy for all your details.
Collecting Personal Information
In order to fulfil an order via our website, it is necessary for us to collect certain information from you. The type of customer information we ask for includes full name and address for billing and shipping purposes, phone numbers, email address, and product preferences.
POCHA also maintains a customer database (referred to on the website as “Newsletter mailing list”) for the purposes of sending out information that may be of interest to our customers, including but not limited to: new product releases, sales, promotions, special events and general information.
POCHA takes seriously the issue of our customer's privacy. We will not disclose any of your personal information to any third parties. We will not use this information in any other ways than those outlined in this statement. We don’t sell, rent or divulge any of the information you provide us to others. No credit card number is stored in the system.
If at any time you would like to update your details or no longer wish to be notified about new product releases, sales, promotions, special events or general information, you should contact us (see details below), and we will update or delete your personal information as requested.
You may gain access to your personal information, make a complaint about breach of your privacy rights, or make enquiries about collection or use of your personal information by contacting POCHA by: